PROVISIO DevBlog

Compatibility Issue with SiteKiosk and IE10 on Windows 7

We are currently investigating a SiteKiosk startup issue that occurs when SiteKiosk is used on a Windows 7 system with Internet Explorer 10. Under the restricted SiteKiosk user the SiteKiosk browser may not be able to start properly because of problems with the new Webcache folder introduced by IE10.

 

It is recommended to not upgrade to Internet Explorer 10 on Windows 7 systems. Microsoft provides a toolkit to prevent systems from automatically receiving the IE10: http://www.microsoft.com/en-us/download/details.aspx?id=36512.

 

We are working on this issue and try to resolve it as soon as possible.

People who are already affected and experience a loop during SiteKiosk startup can use the instructions from this FAQ to reset the system: http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=364.

 

Please note that Windows 8 with IE10 is not affected.